"Furniture Warehouse" is the trade name of Furniture Warehouse and Showroom, Inc.
We have been a BBB Accredited business since 07/22/2003 (View our BBB Reliability Report.)

Important Store Policies

All Sales Final/No Refunds or Exchanges

Furniture Warehouse, the $399 Sofa Store, will always offer you the best selection of value priced merchandise at near wholesale. The selling price is so low that we simply can not give refunds or do exchanges. Please take time to make your selection.

90 Day In Store Warranty

Furniture Warehouse products carry a 90 day in store warranty. This means: If you have any problem with your new furniture due to manufacturer's defect during the first 90 days from the date of purchase simply bring your furniture to our warehouse and we will repair the problem without additional cost to you. We do not provide transportation for warranty service. This warranty is void in the case of misuse, multiple damage (deliberate or unintentional), customer abuse or neglect, including excessive soiling or stains. Please make sure your items are secure while you transport them home. We do not tie items onto your vehicle. The Parts and Service department is open Monday through Saturday from 9:30 to 6:00. Sunday 12:30 to 4:30. With the exception of Montage and Sauder products, our warranty supersedes all manufacturer's warranties.

Sauder Warranty: Easy to assemble items by Sauder Woodworking Co. come with a factory direct warranty. For service call 1-800-523-3987.

Floor Models/Final Closeouts: Any item purchased from our showroom floor is sold "as-is". Some items in our store are marked final closeout. These items have no warranty. Please inspect these items to your satisfaction.

Customer Pick Up/Drop Off Service/Shipping

Customer Pick-up

Your order will be processed during our store's business hours. You will be contacted within 48 hours in regard to pickup information. Our warehouse is open for customer pickup Monday-Saturday from 9:30 til 6:15 and Sunday 12:30-4:30.

Local Delivery

Your order will be processed during our store's business hours. You will be contacted within 48 hours in regard to Drop Off information. Local Drop Off is available and delivery fees charged are based on your Zip code. Please reference the tables below:

Drop Off Charge:	$79.95	$89.95	$109.95	$129.95
Zip Codes	37201 37203 37204 37205 37206 37207 37208 37209 37210 37211 37212 37214 37215 37216 37217 37218 37219 37220 37228 37013 37086 37115 37076 37138 37027	37221 37014 37064 37067 37069 37072 37122 37135 37167 37189	37073 37075 37080 37082 37090 37128 37129 37130 37143 37174 37179	37015 37029 37035 37040 37042 37043 37046 37048 37055 37060 37062 37066 37071 37085 37087 37088 37146 37152 37153 37172 37187 37188 38401

Drop Off Charge:	$139.95	$149.95	$159.95
Zip Codes	37020 37025 37037 37049 37141 37148 37184	37034 37036 37091 37098 37160	37051 37074 37168 37185 38462 38501 38503 38505

If your order is over $1,500.00 an additional $10.00 per $250 increments will be calculated at checkout.

"Drop Off Service" means that we bring the furniture to you home and place it in the room you want it. We do not set up or unbox furniture.

Sales Tax

According to Tennessee State law, out-of-state buyers must pay state sales tax if they take possession of their merchandise in Tennessee.

Accepted Payment Methods

For in store purchases we accept Visa, MasterCard, Discover, American Express, most Debit Cards, and Personal Checks with proper identification (no counter checks please).

Financing

Financing is available to qualified buyers. We offer installment contracts through Mariner Finance with terms of 12 to 36 months and a revolving Furniture Warehouse charge card through Synchrony Financial. See more info on our "Financing Options page."

Employment Opportunities

Furniture Warehouse is committed to providing equal employment opportunities to all individuals. Please see our Employment Opportunities Page for openings and applications.

Privacy & Security

We respect your privacy and Furniture Warehouse will never release or sell any information about you to third parties. Please visit our Privacy Policy and our Security Statement for complete details.