$399 Sofa Store | Furniture Warehouse | Nashville, TN
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[ Home > More Links. . . > Drop Off Service Set-Up Form ]

Drop Off Service Set-Up Form



Drop Off Service Information Sheet

Note:Use the "TAB" key to move from block to block.
Do not press "Enter" until the form is complete.

Name:
Address: Apt#:
City: State: Zip:
Email:
Apartment Complex or Subdivision Name:
Home Phone:
Work Phone:
Other Phone:
We will give you a phone call when your merchandise leaves our warehouse. We'll tell you which stop you are on the truck. Which of the above numbers should we call?
We will be delivering to a:
Please type directions to your home. Provide landmarks if available: (Maximum 200 Characters)


Please read and understand the following important information about our drop off service:

The service is for one time only. The "90 Day In Store Warranty" applies immediately at the point of delivery. In case of any defect covered by the 90 Day in Store Warranty, the customer is required to return the defective merchandise to our warehouse to be repaired or replaced. We do not provide transportation for warranty service.

The delivery service we provide is a drop off service only. Bedroom furniture and other case goods are delivered in the box. Sofas and upholstery delivered in plastic and/or the box. The customer is responsible for any necessary assembly or set up.

Please clear a wide path from your front door to the room where the furniture is to be placed. Remove mirrors from walls, children's toys, curio cabinets, ect.. We do not move or haul off existing furniture.

Please do not request our delivery personnel to force furniture up stairs, through halls, or through doorways which are not large enough for the furniture. In any case where damage occurs to either the furniture or the dwelling, we will not be held liable.

If you are not home for your delivery during the time frame specified, there will be an additional fee for redelivery of the furniture. The delivery will be made at the next available time. Once your delivery is scheduled, the fee is nonrefundable.

The Parts and Service department is open Monday through Friday from 9:30-6:00. Weekend service is not available.

All Sales Final. We do not do exchange for different merchandise or do refunds.

No COD payments accepted.

For merchandise purchased and delivered by an Internet sale, we require the customer to present (before merchandise is unloaded) the credit card used for the purchase and a matching valid picture ID. We will not deliver items without obtaining these items first. If we are not able to complete a delivery because the credit card and ID are not available, the customer will be responsible for an additional drop-off fee.

Drop Offs are made from 7:30AM to the finish of the day. We are not able to give a specific time. Generally, we deliver on Monday, Wednesday, and Friday. Our office will contact you to verify your desired delivery day and delivery fees. Fees start at $69.95 and vary based on distance and amount of sale.

If you agree to the above terms, please acknowledge by typing your name here:




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